Return & Refund Policy

At Bhoome, we are committed to providing premium-quality natural products. Customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Return Window

Customers may request a return or refund within 3 days of receiving their order.

2. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• The product must be unused and in its original packaging.
• The product must be sealed and in resalable condition.
• The return request must be made within 3 days of delivery.
• Proof of purchase and order details must be provided.

3. Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns or exchanges for:

• Opened or used food products.
• Products damaged due to misuse or improper storage.
• Items returned after the 3-day return period.

4. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery with:

• Your order number.
• Photos or videos of the product and packaging.

After verification, we will provide a replacement or issue a refund, as applicable.

5. Refund Process

Once your return request is approved and the product is received and inspected, refunds will be processed to the original payment method within 5–7 business days.

6. Cancellation Policy

Orders may be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled.

7. Contact Us

For any questions regarding returns or refunds, please contact us:

Bhoome
📧 Email: shuddhbhoo
📞 Phone: +91 9332967804
🌐 Website: www.bhoome.in